FAQ

1.Common subject matter

User's guide

>Is there a Design Simulator presentation or tutorial video?

>Where can I find the latest Design Simulator software?

>Can I run Design Simulator on mac OS?

CAD and BIM

Can I download CAD/BIM files from Design Simulator?

Energy labels

>Are we able to make Energy labels in Design Simulator?

Excel template

>How to select the DX KIT using the Excel template function?

2.Troubleshooting

When an error occurs in Output

>Cannot output Word and PDF files.

When an error occurs on the screen display

>The screen is hidden.

>The bottom of the screen is not displayed.

3.Processing concept

Display capacity

>Why is the output capacity of the multi different from the catalog?(Multi System)